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5 A must for a contact center for exceptional customer service

Customer service expectations have changed significantly over the past few years. Modern consumers expect fast response times, personalized interactions and seamless multi-channel experiences. Failing to meet customer expectations, whether due to inadequate technology or untrained agents, can be detrimental to your brand because 90% of consumers consider customer service to be a critical factor when deciding to do business with a company.

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10 Best AI Email Inbox Management Tools (June 2023)

In an age of information overload, managing email can be a daunting task. With the advent of artificial intelligence (AI), we now have access to a number of tools that help de-clutter our inboxes, making email management easier. Here are the top 10 AI-powered email inbox management tools: SaneBox is a tool that uses AI … Read more

How to add a WhatsApp chat button to your website

Last updated on June 2, 2023 In today’s digital age, effective communication is essential to connect with your website visitors and increase user engagement. WhatsApp is one of the most popular messaging apps in the world. It offers a convenient and widely used platform for instant messaging and information sharing. By adding a WhatsApp button … Read more

Programming languages ​​for specific data roles

Image by author When you’re interested in entering the world of data, it can be difficult to know which programming language should cater to your specific interests or skill set. Many people waste a lot of time trying to master a particular programming language because they have heard that it is very popular or because … Read more

7 Ways to Improve Customer Experience After Purchase

The customer post-purchase experience includes the interactions and experiences your customers have after purchasing a product from your brand. Customer experience starts at the first point of contact and influences purchase decisions. But post-purchase customer experience helps with customer retention and building brand loyalty. That’s why it’s key to your company’s growth. This ties in … Read more

See you in San Francisco. Legal Innovators Launches Wednesday – Artificial Lawyer

The Legal Innovators California (LIC) Conference kicks off on Wednesday, June 7thth (law firms and ALSPs) and continues through Thursday, June 8th (internal and legal operations). So what can you expect? Basically, it’s all about free thinkers on the cutting edge of legal innovation coming together to share their views.their first-hand experience of what’s happening, … Read more

Growing and maintaining large open domain knowledge graphs

*= Equal contributors Applying large open domain knowledge graphs (KGs) to real-world problems poses many unique challenges. In this paper, we present extensions to Saga for continuously building our platform and delivering knowledge at scale. Specifically, we describe a knowledge graph embedding training pipeline that provides key features such as fact classification, fact checking, related … Read more

Crossing Unbounded Channels – Apple Machine Learning Research

Modern neural networks are growing not only in size and complexity, but also in inference time. One of the most efficient compression techniques, wavelet intersection, combats this tendency by removing the wavelets from the convolutional weights to reduce resource consumption. However, channel removal is negligible for multi-branch parts of the model, which can introduce extra … Read more